How to find your Genshin Impact username

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If you can’t remember your Genshin Impact username, it could prevent you from accessing your account. To solve this:

You can try logging in using your email address instead of the username, but only if you previously linked your email to your account. If you didn’t link your email to your account, you won’t be able to use it for logging in.

In this case, you need to locate your Genshin Impact username. Once you have your username, you can use it along with your password to log in to your Genshin Impact account.

In this article, you’ll learn how to see or find your Genshin Impact username if you lost or forgot it.

Find your Genshin Impact Username

To find your Genshin Impact username:

  1. Click on “Forgot password?” to reset your password.
  2. After resetting your password, open Genshin Impact to view your username.
  3. Before resetting your password, verify your email address.
  4. Once your email address is verified, reset your password.
  5. Resetting your password will display your Genshin Impact username on the login screen.

Note: If you’ve lost access to your email address, you cannot reset your password to find your username. In such cases, contact miHoYo for assistance at

Open Genshin Impact and click on “Forgot password?”

Here’s a step-by-step guide to help you find your Genshin Impact username after forgetting it:

  1. Open Genshin Impact and log out of your account if you’re currently logged in.
  2. If you’re in the game, press “Esc” on your keyboard to access the Paimon menu, and click on the exit icon located on the left sidebar.
  3. Confirm that you want to quit the game by clicking on the “Confirm” button.
  4. Click on the exit icon again, which you’ll find in the bottom right corner of the screen.
  5. To log out of your Genshin Impact account, click on the “Ok” button.
  6. Once you’re on the Genshin Impact login screen, click on the “Forgot password?” option.

Following these steps will guide you to the “Forgot password?” option, where you can initiate the process to reset your password and recover your Genshin Impact username.

Enter your Genshin Impact email

When you forget your Genshin Impact account password, follow these steps to reset it:

  1. Click on “Forgot password?” on the login page.
  2. You’ll be taken to the “Forgot password” page.
  3. On this page, you’ll find a field labeled “Username/Email.”
  4. You can use either your Genshin Impact username or the email address associated with your account.
  5. Since you’ve forgotten your username, enter the email address linked to your Genshin Impact account in the “Username/Email” field.
  6. After entering the email, click on “Next” to move to the next step.
  7. If you no longer have access to the email address linked to your Genshin Impact account, you won’t be able to proceed with the password reset on your own.
  8. In this case, you should contact miHoYo’s support for further assistance.
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Complete the security verification

To complete the security verification process for Genshin Impact:

  1. After entering your email address, you’ll reach the “Security Verification” page.
  2. This step is essential to confirm that you are the rightful owner of your account.
  3. Start by clicking on the “Send code” button. This will send a verification code to your email address.
  4. Usually, the verification code will arrive in your email inbox within five minutes.
  5. Open your email and locate the verification code. Copy it.
  6. Return to the “Verification Code” field on the Genshin Impact website and paste the code there.
  7. If you haven’t received the verification code, make sure to check your junk and spam folders in your email.
  8. Finally, click on the “Next” button to complete the process and verify your email address.

Set a new password

To set a new password for your Genshin Impact account after verifying your email address, follow these steps:

  1. Go to the “Set New Password” page.
  2. On this page, you will find two fields: “New Password” and “Confirm Password.”
  3. Start by creating a new password and enter it in the “New Password” field. Ensure that this password is different from your previous one.
  4. Next, re-enter the same new password in the “Confirm Password” field. This step is to confirm that you’ve entered your new password correctly.
  5. Finally, click on the “Confirm” button to reset your Genshin Impact password.

Open Genshin Impact to see your username

To find your Genshin Impact username after resetting your password:

  1. Open Genshin Impact.
  2. Look for the “Password successfully changed” message.
  3. Check the login field; your username should be there.
  4. If you don’t see it, log out by clicking the exit icon in the bottom left corner.
  5. Confirm by clicking “Ok.”
  6. After logging out, your Genshin Impact username will become visible.

What is my Genshin Impact username ID?

Your Genshin Impact username ID can be found in two places:

  1. Open the Genshin Impact game on your mobile phone. Look at the bottom right of the screen, and you will see your Genshin ID.
  2. Alternatively, you can find your game ID on the game profile page.

The bottom line

To access your Genshin Impact account, it’s essential to know your username. If you forget your username, you can attempt to log in using your registered email address. Another option is to reset your password, which will reveal your username.

However, if you’ve lost access to the email address linked to your account, you won’t be able to reset your password yourself. In such a situation, you’ll need to reach out to miHoYo for assistance by sending an email to