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Home > Streaming > Audible Login Issues: 12 Quick Answers (Explained)

Audible Login Issues: 12 Quick Answers (Explained)

By King Osaghae | March 3, 2023

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Logging into your Audible account should be a straightforward process. You can easily sign in by navigating to the sign-in page from your device and entering your account information and password.

It’s also worth noting that Audible users can log in to multiple devices at the same time, allowing for a seamless listening experience across various devices. This means that you can listen to your audiobooks on your smartphone, tablet, or computer, without having to log in and out every time you switch devices.

Contents

  • Understanding Audible Login Problems
  • How do you Log Into your Audible Account?
  • Is Audible Login the Same as Amazon?
  • Is my Audible Login Username my Email?
  • How do I Find What Email I Used for Audible?
  • Can you Change the Email you Use for Logging In?
  • Can I Have a Separate Login and Password for Audible & Amazon?
  • How do you Locate Your Login & Password if it’s Lost?
  • Why does Audible Keep Logging Me Out?
  • Can I Log In to Audible on Multiple Devices?
  • Can you be Logged In to Audible on More Devices at the Same Time?
  • Can you share your Audible Login with Others?
  • How do I Recover my Audible Account?
  • Typical Issues if you Cannot Log into Audible

Understanding Audible Login Problems

If you’re an Audible user and having trouble logging in, there are a few things you should know. Firstly, if you’ve forgotten your password, you can recover it by clicking the appropriate link on the sign-in page. It’s worth noting that many users have the same account information for both Audible and Amazon accounts.

To avoid login problems in the future, it’s recommended that users merge their old Audible accounts with their Amazon accounts. This will not only simplify the login process but also ensure that all of your audiobooks and other purchases are in one place.

How do you Log Into your Audible Account?

Logging into your Audible account is a quick and easy process. Whether you want to browse through the Plus catalog, listen to your audiobooks, or manage your membership plan, simply follow these steps:

  1. Open your internet browser and go to Audible.com.
  2. Click on the ‘Sign in’ link located on the homepage.
  3. Enter your email address and password in the designated fields.
  4. Click on the ‘Sign in’ button to access your account.

It’s essential to note that the login credentials for Audible are the same as those for Amazon, unless you signed up for Audible before 2010. In this case, you will have a unique username for your account, and you will need to click on the provided link to access the Audible page that allows for username sign-ins.

Is Audible Login the Same as Amazon?

Yes, your Audible login details are likely the same as your Amazon login details. Audible is a subsidiary of Amazon, and having the same account for both services offers numerous benefits for users.

With an Amazon account linked to Audible, you can access your audiobooks on Kindle devices, use Whispersync for Voice, and enjoy Immersion Reading compatibility between Kindle eBooks and Audible audiobooks.

If you’re using a username to sign in to your Audible account, it’s recommended that you merge your Audible account with your Amazon account. Here’s how to ensure that your Audible and Amazon accounts are the same:

  1. Sign in with your Audible username on the sign-in page as you normally would.
  2. Open ‘Account Details’ and select ‘Merge your Audible account with your Amazon account’.
  3. Re-enter the password you use with Audible.
  4. Click ‘Next Step’ and enter the email and password associated with your Amazon account.
  5. Choose a default credit or debit card for Audible purchases and membership plans.
  6. Click ‘Finish’ to merge the accounts.

Once you’ve completed these steps, you can sign in to your Audible account using your Amazon details and take advantage of all the additional features available.

Is my Audible Login Username my Email?

For most users, their Audible login username is their email address. This means that you can sign in to your account by entering your email and password on the sign-in page.

However, if you became an Audible member before August 2010, you might have a unique username associated with your account. In this case, you can access your account by clicking ‘sign in with username’ on the sign-in page and entering your username and password.

Regardless of your login method, you can still merge your Audible and Amazon accounts for added convenience and features.

How do I Find What Email I Used for Audible?

If you’re unsure which email address is associated with your Audible account, don’t worry – it’s easy to find out.

If you’re using the Audible app on an Android device, follow these steps:

  1. Tap the three horizontal lines in the top left corner of the screen.
  2. Select ‘Settings’.
  3. Scroll down to ‘Account.’
  4. Your email address will be displayed here.

If you’re using an iOS device, the process is slightly different:

  1. Tap the ‘Profile’ icon in the bottom right corner of the screen.
  2. Select the ‘Gear’ icon in the top right corner.
  3. Scroll down to the bottom of the screen, and your email address will be displayed here.

By following these simple steps, you can quickly and easily determine which email address is associated with your Audible account.

Can you Change the Email you Use for Logging In?

If you need to change the email address associated with your Audible account, you can easily do so from either the mobile site or the desktop version.

Here are the steps to follow:

  1. Navigate to the Audible website on your device.
  2. Open the menu and select your name to be brought to the ‘My Account’ screen.
  3. Select the ‘Update Settings’ tab.
  4. You will see your email address displayed – tap ‘edit’.
  5. Update the email address to the new one you wish to use.
  6. Tap ‘Done’ to confirm the changes.

Once you’ve completed these steps, you should be able to log in to your Audible account using your new email address.

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Can I Have a Separate Login and Password for Audible & Amazon?

As mentioned earlier, it is not possible for an Audible member who signs up today to have separate login details for their Amazon and Audible accounts. However, this is only relevant to accounts created after 2010.

Audible recommends merging the two accounts as it provides users with more features and makes using Audible more seamless.

If you are an Audible member who created an account before 2010 and have separate login details for your Amazon and Audible accounts, you can still merge them by following the steps outlined in a previous section.

How do you Locate Your Login & Password if it’s Lost?

If you are having trouble logging in to your Audible account because you have forgotten or lost your login details, you can retrieve them by following these steps:

  1. Go to the Audible sign-in page or screen.
  2. Click or tap on the “Forgot Password” link.
  3. Type in the email address or username associated with your Audible account in the provided form.
  4. Complete the Captcha verification process and click or tap on “Continue”.
  5. An email with instructions on how to access your Audible account and reset your password will be sent to the associated email address.
  6. Once you have reset your password, return to the Audible sign-in page or screen and log in using your new password.

Why does Audible Keep Logging Me Out?

Audible keeps logging you out when you use it via a web browser because it is designed to log out users who try to access it through a web browser. Even if you have enabled the ‘save my password’ option, you will still be logged out when you close the tab. This can be frustrating for users who have to log in repeatedly. However, there is no way to change this behavior as it is a default feature of using Audible via a web browser. To avoid this issue, try using the Audible app instead of a web browser.

Can I Log In to Audible on Multiple Devices?

Yes, you can log into your Audible account on multiple devices, and there is no limit to the number of devices you can use to log in. This means you can listen to your audiobooks on your laptop, phone, tablet, or any other device that supports the Audible app or website. Just make sure to sign out of each device when you’re finished to ensure your account’s security.

Can you be Logged In to Audible on More Devices at the Same Time?

Is it possible to access the same Audible account on multiple devices simultaneously? The answer is yes. In fact, Audible offers this feature as one of its many great benefits.

Audible allows you and a family member to listen to audiobooks concurrently from separate devices without any issues. However, it is advisable to listen to different audiobooks instead of the same one. This is because Audible automatically saves a bookmark to keep track of your progress in the story when you stop listening.

Listening to the same audiobook on different devices can become perplexing. This is because when you resume listening, you may find yourself at a different point in the story due to the other listener’s progress. It is, therefore, recommended that each person listens to a different audiobook to avoid confusion.

Can you share your Audible Login with Others?

Sharing online accounts with friends and family has become a common practice these days, and Audible is no exception. If you wish to share your Audible account with someone, you might want to consider using Amazon Household.

This feature allows you to share your Audible and Amazon content with up to two adults and four children, without compromising your account’s security or privacy. However, keep in mind that sharing your account will also give them access to your credits and the ability to spend money on titles.

It is important to only share your account with people you trust. Additionally, it’s worth noting that you cannot share any Audible Premium Plus membership credits or books with Amazon Household from the Plus catalog.

How do I Recover my Audible Account?

If you have attempted to recover your lost or old Audible account by resetting your password, but you are still unable to log in, it may be time to seek help from Audible’s customer support team.

Audible’s customer support team is known for their prompt and efficient service, and they will be able to assist you in resolving your login issues swiftly.

To contact Audible’s customer care team, you can visit their website and look for the “Contact Us” option. From there, you can choose to reach out to them via email, phone, or chat. They will then guide you through the necessary steps to recover your account.

Typical Issues if you Cannot Log into Audible

Not being able to log in to your Audible account can be a frustrating experience. Below are some of the most common login-related issues for Audible users and how to resolve them:

  1. Using an Incorrect Password or Email Ensure that you are entering the correct login credentials. Check for typos, spaces, and accidental use of caps lock.
  2. Outdated Audible App Always use the most recent version of the Audible app to avoid login and playback issues.
  3. Problem with the App If you’re experiencing login issues, begin by force-closing the Audible app. If that doesn’t work, try deleting and reinstalling the app on your device to see if it resolves the problem.
  4. Device-related Issues Try logging in to your Audible account on a different device. If this works, it means there’s an issue with your device.
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